Production AI system with 5K+ chat interactions, 95% autonomous resolution, 40% cost reduction, 24/7 availability
JUMADI
Email: jumadijumadi470@gmail.com
LinkedIn: linkedin.com/in/jumadi-01 | GitHub: github.com/jumadi-cloud
YouTube: @kelasawanpintar | WhatsApp: +62 878-7853-6855
Professional Summary
AI/ML Engineer with 8+ years in IT and 9+ years in F&B operations. Specializing in LLM-powered agentic AI systems for digital marketing, automation with n8n and OpenAI API, and full-stack development with Laravel. Passionate about open source and educating the next generation through Kelas Awan Pintar. Master's degree in Computer Science with 4 peer-reviewed publications.
Skills
- Programming: Linux, PHP, Python, JavaScript, SQL, HTML, CSS
- Frameworks: Laravel, CodeIgniter, Flask, Streamlit
- AI & Automation: Machine Learning, LLM, NLP, n8n Workflow, LangChain, OpenAI API, WhatsApp API, RAG
- Cloud & DevOps: AWS, Google Cloud Platform, Linux Server Administration, RESTful API
- Data & Analytics: Data Visualization (Streamlit), KNIME Analytics Platform
- Languages: Bahasa Indonesia (Professional), English (Limited Working)
Professional Experience
AI Engineer
- Designed and deployed LLM-powered agentic AI systems for autonomous lead qualification, follow-up, and meeting scheduling
- Developed AI automation systems using n8n, OpenAI API, WhatsApp API, and Google services for operations and digital marketing
- Built automated workflows for lead generation and real-time lead segmentation across Google Sheets, CRM, and databases
- Integrated AI models for intent classification and auto-reply WhatsApp with 95% autonomous resolution rate
Artificial Intelligence Coach
- Trained 500 participants in AI Domain at Kampus Merdeka - Orbit Future Academy 2021
- Trained 400 participants in AI Domain at Kampus Merdeka Mandiri - Orbit Future Academy 2023
Data Analyst and Data Scientist
- Performed data analysis and visualization for business intelligence and strategic decision-making
- Developed machine learning models for predictive analytics and pattern recognition
- Created automated reporting systems and dashboards for stakeholders
Full-Stack Web Developer & IT DevOps
- Maintained and monitored existing applications
- Developed new features for applications
- Communicated with users regarding technical issues
- Managed and monitored company server infrastructure based on Linux
- Handled network architecture and IT environment configuration
IT Support Application
- Maintained and monitored applications
- Supported new feature development and communicated technical issues across divisions
Assistant Trainer
- Conducted IT training and human resource development in open source technologies
- Educated participants on Linux and open source tools for practical IT environments
Staff Network Operations Center (NOC)
- Controlled and monitored all network sites
- Performed troubleshooting and prepared operational reports
Supervisor
- Managed operational activities and ensured compliance with SOP
- Conducted needs analysis and maintained service quality
- Led team operations and customer service management
Featured Projects
Automated data extraction and synchronization from Meta Business Suite to database and Google Sheets for real-time analytics
Laravel-based multi-tenant platform with AI-powered analytics and chatbot insights for marketing campaign optimization
Intelligent customer service using RAG (Retrieval-Augmented Generation), LangChain, Gemini AI, and n8n for context-aware responses
Agentic AI system achieving 18x performance improvement (3+ min to <10s), 70% token reduction via smart data pipeline optimization
XGBoost forecasting model with 92% accuracy for predictive analytics and time series forecasting with automated retraining
Education
Universitas Nusa Mandiri | March 2023 – April 2025
STMIK Nusa Mandiri Jakarta | 2017 – 2018
Universitas Bina Sarana Informatika | 2015 – 2017
Publications & Research
- Hybrid GRU-KAN Model for Energy Consumption Prediction — IJACI (2025) — 4 Citations
- Mitigating COVID-19-Related Depression: A Meta-Analysis — Research Square (2024) — 1 Citation
- Analysis of Service Quality on User Satisfaction in BPJS Kesehatan Website — MedInfTech (2024) — 2 Citations
- Cervical Cancer Papsmear Classification through Meta-Learning — MedInfTech (2023) — 2 Citations
View all publications with links: jumatec.space/#publications
Certifications
- Python for Data Science and AI — IBM
- Python Project for AI and Application Development — IBM
- AWS Educate Machine Learning Foundations
- AWS Knowledge: Architecting
- Google Cloud Platform
- Basic Proficiency in KNIME Analytics Platform
- Linux
View all certificates: credly.com/users/jumadi-jumadi